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Our opening hours are 9am to 6pm Mon to Fri, and 9am to 1pm on Sat.
RAC is one of the UK's leading motoring organisations. For over 30 years, we've been providing great value insurance to our customers. We do this by searching a panel of carefully selected insurers to make sure you get the best prices.
RAC Insurance is arranged and administered by RAC Financial Services Limited. The registered office of RAC Financial Services Limited is: RAC House, Brockhurst Crescent, Walsall, WS5 4AW.
At the RAC, we're committed to protecting the privacy of our customers and visitors to our site. We recommend that you read our privacy policy to see how we collect and use the personal information you give us, as well as information we collect from other sources.
We'll obtain information from and/or exchange it with other organisations. For example, the DVLA and Credit Reference Agencies. This helps us validate your details in order to give you a quote and administer your policies.
RAC Financial Services Limited is an insurance intermediary that represents you and the insurer. We act on your behalf when arranging and administering your policy. For example, for policy adjustments, cancellations and renewals. We act on behalf of your insurer when validating the information you provided in the quotation process when taking out or renewing a policy, receiving claim notifications, and in the event that your insurer requests that your policy be cancelled or voided.
If you would like to pay by monthly instalments, credit will be offered (if available). RACFS Limited offer credit from a single lender, Premium Credit Limited (registered in England and Wales No 02015200, registered address: Ermyn House, Ermyn Way, Leatherhead, Surrey KT22 8UX), in most cases. We may receive a commission for introducing you to Premium Credit Limited. Alternative credit may be available from Aviva however it won't cover the total cost of your insurance and will require a higher deposit upfront. For more information, please contact us using the contact details at the bottom of the page. If you choose to pay monthly via the Aviva credit agreement, the status of your quotation search will be updated to reflect your credit application, and this will be visible to other lenders and companies.
View a full list of insurers on our panel
Our insurance price includes our policy arrangement fee, plus any commission or minus any commission discount, applied by us. Details are available on request.
Your insurance price is calculated by 'Us'. This includes the cost of your cover from the underwriter selected from our panel and our policy arrangement fee for the intermediary services we provide in arranging, servicing and renewing Your RAC Insurance. We/Us/Our - RAC Financial Services. Authorised and regulated by the Financial Conduct Authority.
You can find the answers to our most commonly asked questions on our FAQ page.
If you'd like to speak to an agent, you can live chat with us between the hours of: 9am to 6pm Mon to Fri, and 9am to 1pm on Sat.
Alternatively, if you cannot find the information you need, please visit our FAQ page for the latest contact information for each department.
If you have concerns with the service you have been provided and want to complain, please view our complaints information.
If you'd like to talk to us, you can contact us via live chat. Our opening hours are 9am to 6pm Mon to Fri, and 9am to 1pm on Sat.
Alternatively you can find answers to our most frequently asked questions on our FAQ page.
For more information or to speak to us over the phone, please see our contact information.
If you have concerns with the service you have been provided and want to complain, please view our complaints information.
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